Calling Agent
IPCS Global
Posted
2 weeks ago
Kottayam, Kerala, India
Onsite
INR 20K
Junior Level
Full Time
Sema Summary
The Calling Agent position at IPCS Global involves engaging with customers and providing support on-site in Kottayam, Kerala. Ideal for junior candidates, this full-time role requires effective communication and customer-oriented skills. Responsibilities likely include handling customer inquiries, providing information, and ensuring customer satisfaction. This position is suitable for those seeking to establish a career in customer service.
About Company
IPCS Global is a company focused on delivering innovative solutions and excellent customer service. They value dedicated employees who can contribute positively to their business.
Core Requirements
- High school diploma or equivalent
- Effective communication skills
- Customer service experience
- Ability to work in a team
- Time management skills
Responsibilities
- Handle inbound customer calls
- Assist customers with inquiries
- Provide product information
- Resolve customer issues
- Document interactions
- Maintain records
- Collaborate with team members
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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