Call Center Manager
Mesopotamia Trade Ltd
Posted
3 weeks ago
Philippines
Remote
PHP 30K
Mid Level
Full Time
Sema Summary
Mesopotamia Trade Ltd is seeking a Call Center Manager based in the Philippines. The role involves overseeing call center operations, managing staff, and ensuring excellent customer service. Ideal candidates should have experience in a similar position, showcasing leadership and operational skills. It offers a full-time remote working opportunity, appealing for those looking for flexibility.
About Company
Mesopotamia Trade Ltd specializes in trade solutions, emphasizing customer satisfaction and operational efficiency.
Core Requirements
- Bachelor's degree
- 3 years of management experience
- Strong communication skills
- Experience in customer service
- Ability to handle multiple tasks
Responsibilities
- Oversee call center operations
- Manage call center staff
- Ensure customer service excellence
- Develop performance metrics
- Conduct training sessions
- Create operational reports
- Implement process improvements
Must Have skills
Nice To Have Skills
Job Keywords
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