Call Center
Valdo Inc.
Posted
last month
Cilandak, Jakarta
Onsite
IDR 5.6M
Junior Level
Full Time
Sema Summary
The Call Center role at Valdo Inc. involves providing exceptional customer service and support within the banking industry. Candidates must have strong communication skills and the ability to work in a shifting system.
About Company
Valdo Inc. is a leading Integrated Six Sigma Managed Service Company specializing in outsourcing and offshoring consulting. They focus on helping businesses optimize processes and enhance customer relationships.
Core Requirements
- Bachelor's degree (S1)
- 1 year of Call Center experience
- Fluency in English
- Strong knowledge of banking products
- Tech-savvy
Responsibilities
- Provide outstanding customer service to clients.
- Respond to customer inquiries and resolve issues.
- Maintain accurate customer records.
- Educate customers and merchants on new technologies.
- Manage and respond to customer support issues.
- Work in a shifting system (24h).
- Collaborate with team members for service excellence.
Benifits
- Shifting Allowance
- THR
- PKWT Compensation
Must Have skills
Job Keywords
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