Call Center Associate
Sajilo Net Pvt Ltd
Posted
4 weeks ago
Kathmandu, Bāgmatī, Nepal
Onsite
NPR 30K
Junior Level
Full Time
Sema Summary
The Call Center Associate role at Sajilo Net Pvt Ltd involves handling customer inquiries, providing support, and resolving issues efficiently. Located in Kathmandu, this full-time position is ideal for individuals with junior-level experience in customer service. Strong communication skills are a must, coupled with a desire to support customers. The position provides a great opportunity to grow in the field of customer service within a reputable company.
About Company
Sajilo Net Pvt Ltd specializes in providing customer service and support solutions to enhance business efficiency and customer satisfaction.
Core Requirements
- Strong communication skills
- Problem-solving abilities
- Ability to work in a team
- High school diploma or equivalent
- Basic computer knowledge
Responsibilities
- Answer incoming calls from customers
- Provide accurate information and support
- Resolve customer complaints efficiently
- Document interactions in the system
- Maintain customer satisfaction levels
- Work collaboratively with team members
- Meet performance targets and KPIs
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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