Call Center Agent
Travelio
Posted
3 weeks ago
Sleman, Yogyakarta, Indonesia
Onsite
IDR 5M
Full Time
Sema Summary
The Call Center Agent at Travelio is responsible for providing exceptional customer service by handling inquiries, resolving issues, and facilitating bookings. This full-time role is located on-site in Sleman, Yogyakarta. While specific experience requirements are not mentioned, candidates should anticipate a skill set conducive to customer support functions. The estimated salary for this role is IDR 5,000,000 per month. There are no additional benefits listed.
About Company
Travelio is a customer-centric company specializing in travel and accommodation services, dedicated to providing support and solutions for its clients.
Core Requirements
- Customer service experience
- Strong communication skills
- Problem-solving abilities
- Ability to work in shifts
- High school diploma or equivalent
Responsibilities
- Handle customer inquiries via phone
- Provide product information and assistance
- Resolve customer complaints effectively
- Document customer interactions accurately
- Facilitate bookings and changes
- Maintain a positive customer experience
- Collaborate with team members to improve operations
Must Have skills
Nice To Have Skills
Job Keywords
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