Call Center Agent
Open Access BPO
Posted
3 weeks ago
Makati
Onsite
PHP 20K
Junior Level
Full Time
Sema Summary
Open Access BPO is seeking a Call Center Agent to join their team in Makati. The ideal candidate should possess excellent communication skills and a customer-focused mindset. Responsibilities include handling customer inquiries, providing support, and ensuring customer satisfaction. This is a full-time position with a sign-on bonus of 20,000 PHP. Ideal for junior candidates looking to gain experience in the customer service industry.
About Company
Open Access BPO is a customer service outsourcing company based in the Philippines, specializing in providing high-quality support solutions to various businesses.
Core Requirements
- High school diploma or equivalent
- Excellent verbal communication skills
- Customer service experience
- Ability to work in a fast-paced environment
- Basic computer skills
Responsibilities
- Handle customer inquiries via phone.
- Provide accurate information to customers.
- Resolve customer issues effectively.
- Maintain customer satisfaction at a high level.
- Document all customer interactions.
- Collaborate with team members to improve processes.
- Participate in training and development programs.
Benifits
- Sign-On Bonus
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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