Call Center Agent
ThaiSoftware Enterprise Co., Ltd.
Posted
3 weeks ago
Bangkok, Bangkok City, Thailand
Onsite
THB 25K
Junior Level
Full Time
Sema Summary
This position involves responding to customer inquiries in a timely and professional manner. The Call Center Agent will provide accurate information, resolve issues, and maintain customer satisfaction. This role requires strong communication skills and the ability to handle calls effectively. Experience in customer service is typically preferred but not mandatory. The position is located in Bangkok, Thailand.
About Company
ThaiSoftware Enterprise Co., Ltd. specializes in software solutions and IT services, providing support and applications tailored for various business needs.
Core Requirements
- High school diploma or equivalent
- Strong verbal communication skills
- Customer service experience
- Problem-solving skills
- Ability to work under pressure
Responsibilities
- Handle inbound customer calls
- Resolve customer issues promptly
- Provide appropriate solutions
- Maintain accurate customer records
- Follow communication guidelines
- Upsell products or services when appropriate
- Collaborate with team members effectively
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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