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RCBC

Business Relationship Officer

RCBC

Posted

3 weeks ago

Parañaque, National Capital Region

Onsite

PHP 30K

Full Time

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Sema Summary

The Business Relationship Officer at RCBC will be responsible for managing affluent programs and developing strong client relationships. This role demands excellent communication skills and business acumen to handle customer inquiries and provide tailored banking solutions. Candidates should ideally have relevant experience in financial services or customer relations and should be comfortable working in a fast-paced environment. This is a full-time position based on-site in Parañaque.

About Company

RCBC is a prominent financial institution in the Philippines, dedicated to providing innovative banking solutions and exceptional customer service to its clients.

Core Requirements

  • Bachelor's degree in Finance or related field
  • Strong communication skills
  • Customer relationship management
  • Business acumen
  • Ability to work on-site

Responsibilities

  • Manage client relationships for affluent programs
  • Provide tailored banking solutions to customers
  • Address customer inquiries efficiently
  • Work collaboratively with the sales team
  • Develop strategies to improve client satisfaction
  • Assist in the growth of the client base
  • Track and report client feedback to management

Must Have skills

CommunicationCustomer serviceRelationship managementProblem-solvingSales skills

Nice To Have Skills

Financial analysisMarketing strategyNegotiationProject managementTeam collaboration

Tools Knowledge Requried

CRM softwareMicrosoft OfficeFinancial modeling toolsData analysis platforms

Job Keywords

client relationsbankingaffluent programscustomer supportfinance

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