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Business Process Associate
Crawford & Company
Posted
last month

Manila, National Capital Region, Philippines

Remote

PHP 40K

Mid Level

Full Time

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Management Support Administrative Insurance Business

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Sema Summary

The Business Process Associate is responsible for processing client information and ensuring timely adjustments. This role requires a detail-oriented approach to manage information effectively.

About Company

Crawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing solutions worldwide. With a presence in over 70 countries, the company serves carriers, brokers, and corporates.

Core Requirements

Bachelor's degree in a related field.
At least two years of experience in claims or insurance services.
Proficient typing and software skills.
Strong analytical capabilities.
Excellent communication and interpersonal skills.

Responsibilities

Process client information according to SOP.
Review adjustments and variances for reconciliation.
Summarize information for report preparation.
Liaise with team members to resolve issues.
Ensure proper documentation and file management.
Route tasks to appropriate personnel.
Uphold confidentiality and professionalism.

Must Have skills

Analytical skillsAttention to detailTime managementTeam collaborationVerbal communicationProficient in word processing and spreadsheets

Job Keywords

Business ProcessClaims ManagementInsurance ServicesClient RelationsData Processing

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