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transcosmos Asia Philippines Inc.

BPO Trainer

transcosmos Asia Philippines Inc.

Posted

3 weeks ago

Metro Manila

Onsite

PHP 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The BPO Trainer role at transcosmos Asia Philippines Inc. involves delivering effective training programs for BPO operations. The trainer will be responsible for evaluating trainee performance and enhancing their skills to align with company standards. This position requires previous experience in training or a similar role, along with effective communication and leadership skills. The role is on-site in Metro Manila and is full-time, providing opportunities for career growth within the company.

About Company

transcosmos Asia Philippines Inc. is a leading provider of Business Process Outsourcing (BPO) services, committed to delivering high-quality solutions to its clients.

Core Requirements

  • Bachelor's degree in relevant field
  • Experience in training or BPO
  • Strong communication skills
  • Ability to assess performance
  • Leadership abilities

Responsibilities

  • Develop training materials and programs
  • Conduct training sessions for new hires
  • Evaluate training effectiveness
  • Support the learning and development of team members
  • Maintain training records and documentation
  • Provide feedback to management on trainee progress
  • Identify areas for improvement in training processes

Must Have skills

Training experienceCommunication skillsLeadership skillsPerformance evaluationBPO knowledge

Nice To Have Skills

Project managementCoaching skillsConflict resolutionAdaptabilityCreative thinking

Job Keywords

BPOTrainerTrainingLeadershipCommunication

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