Booking Agent
PeekUp
Posted
last month
Quezon City, National Capital Region, Philippines
Onsite
PHP 20K
Junior Level
Full Time
Sema Summary
As a Booking Agent at PeekUp, you will assist passengers in booking their rides and provide support to driver-partners. This role involves upselling the ride-hailing service to enhance customer experience.
About Company
PeekUp is revolutionizing ride-hailing in the Philippines, making transportation safer, more convenient, and accessible for everyone.
Core Requirements
- 1-2 years in customer service
- Experience handling customers
- Tech-savvy
- Ability to upsell services
- Strong communication skills
Responsibilities
- Assist passengers in booking rides
- Provide support to driver-partners
- Manage app concerns from users
- Upsell services to customers
- Ensure customer satisfaction
- Handle customer inquiries
- Collaborate with team members
Must Have skills
Job Keywords
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