Bilingual Customer Service Representative
TP
Posted
2 weeks ago
Bangkok City, Thailand
Onsite
THB 30K
Junior Level
Full Time
Sema Summary
As a Bilingual Customer Service Representative at TP, you will be responsible for assisting customers with inquiries in both English and Thai. This role involves addressing customer concerns, providing product information, and ensuring a high level of customer satisfaction. Candidates should have strong communication skills and the ability to resolve issues effectively. This is a full-time position based in Bangkok, offering opportunities for growth in a dynamic environment.
About Company
TP is a customer-focused company that values bilingual communication and excellent service. They aim to enhance customer experiences by recruiting talented individuals who can effectively communicate in multiple languages.
Core Requirements
- Fluent in English and Thai
- Strong communication skills
- Problem-solving abilities
- Customer service experience
- High school diploma or equivalent
Responsibilities
- Assist customers with inquiries and issues.
- Provide accurate product information.
- Handle customer complaints with professionalism.
- Manage communication via phone and email.
- Document customer interactions and feedback.
- Work collaboratively with the customer service team.
- Ensure a positive customer experience.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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