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Semesteria

Automation Support Manager

Semesteria

Posted

3 weeks ago

Chennai, Tamil Nadu, India

Onsite

INR 50K

Full Time

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Experience

Industry

Sema

Sema Summary

The Automation Support Manager role involves overseeing automation processes and ensuring system efficiency in Chennai, Tamil Nadu. The candidate will be expected to troubleshoot issues, implement improvements, and work with cross-functional teams. Strong problem-solving and communication skills are essential. Given the critical nature of this position, candidates with a background in automation or technical support will be prioritized. This position is full-time and requires a commitment to operational excellence.

About Company

Semesteria focuses on delivering top-tier automation solutions, enhancing operational efficiencies, and providing exceptional support to its clientele.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in technical support
  • Knowledge of automation tools
  • Strong communication skills
  • Problem-solving ability

Responsibilities

  • Manage automation support processes
  • Troubleshoot technical issues
  • Implement system improvements
  • Coordinate with cross-functional teams
  • Provide training on automation tools
  • Monitor performance metrics
  • Develop support documentation

Must Have skills

Technical supportAutomation toolsProblem-solvingCommunicationTeam collaboration

Nice To Have Skills

Project managementData analysisCustomer serviceScripting knowledgeNetworking basics

Tools Knowledge Requried

Automation softwareHelpdesk platformsCollaboration toolsDocumentation toolsMonitoring tools

Job Keywords

AutomationTechnical SupportManagementTroubleshootingOperational Efficiency

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