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ClinChoice

Associate Project Manager

ClinChoice

Posted

3 weeks ago

Pasig, National Capital Region, Philippines

Onsite

PHP 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As an Associate Project Manager at ClinChoice, you will be responsible for addressing inquiries from medical members and providers regarding eligibility, medical benefits, and health claims. You will act as a liaison, assisting with pre-authorizations and solving any issues that arise. The role requires excellent communication and organizational skills, a customer-centric attitude, and the ability to work various shifts. This is a full-time position located in Pasig, Philippines, ideal for candidates seeking to develop their project management skills in the pharmaceutical sector.

About Company

ClinChoice is a global leader in pharmaceutical manufacturing and a full-service CRO, providing expertise across clinical operations, regulatory affairs, and product development. With over three decades of experience, ClinChoice delivers top-notch services supported by deep regulatory expertise and a strong global presence.

Core Requirements

  • Bachelor's degree preferred
  • Organizational skills
  • Detail-oriented
  • Empathy in customer service
  • Proficient in computer navigation

Responsibilities

  • Respond to inquiries from medical members
  • Handle eligibility and medical benefits questions
  • Assist with health claims inquiries
  • Act as liaison for pre-authorizations
  • Manage communications via email, chat, and phone
  • Provide problem-solving support
  • Maintain organized records of inquiries

Must Have skills

Communication skillsCustomer serviceMulti-tasking abilitiesDetail-orientedOrganizational skills

Nice To Have Skills

EmpathyTeam collaborationProblem-solvingTime managementAdaptability

Tools Knowledge Requried

EmailChat softwareCustomer relationship management (CRM) systems

Job Keywords

Project ManagementMedical InquiriesClient CommunicationEligibility VerificationClaims Handling

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