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Associate Process Manager
eClerx
Posted
3 weeks ago

Chandigarh, Chandigarh, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Management Operations Customer Process Analysis

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Sema Summary

The Associate Process Manager role at eClerx involves overseeing operational processes and ensuring quality management in Chandigarh, India. This position requires strong analytical skills and the ability to manage workflows effectively. Candidates are expected to have a junior level of experience and be proactive in improving processes. Continuous learning and adaptation to organizational needs are essential. The role offers the chance to grow within a dynamic team environment.

About Company

eClerx is a leading business process management firm, recognized for delivering innovative solutions that enhance customer experience and operational efficiency.

Core Requirements

Bachelor's degree
Strong analytical skills
Process management experience
Team collaboration
Problem-solving abilities

Responsibilities

Oversee daily operational processes.
Ensure quality standards are met.
Analyze operational performance.
Collaborate with teams to improve workflow.
Develop and implement process improvement strategies.
Train and guide junior staff members.
Report on process outcomes to management.

Must Have skills

Analytical skillsProcess managementTeamworkProblem-solvingCommunication skills

Nice To Have Skills

Project managementData analysisTime managementMicrosoft ExcelCustomer service

Tools Knowledge Requried

Microsoft OfficeProcess mapping toolsData analysis software

Job Keywords

process managementoperationsanalyticsteam collaborationquality control

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