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DHL Global Forwarding

Associate

DHL Global Forwarding

Posted

3 weeks ago

Pasay, National Capital Region

Onsite

PHP 25K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Associate in Order Management Solutions at DHL Global Forwarding is responsible for assisting with logistics and order coordination. The role requires effective communication skills and the ability to manage customer inquiries efficiently. Candidates should be proactive and capable of working in a fast-paced environment. This position is based in Pasay, Philippines, and is ideal for junior professionals looking to start their career in logistics.

About Company

DHL Global Forwarding is a leader in logistics and supply chain management, providing comprehensive solutions tailored to customers' needs. The company is dedicated to delivering reliable shipping services worldwide.

Core Requirements

  • Bachelor's degree or equivalent
  • Strong communication skills
  • Customer service experience
  • Basic understanding of logistics processes
  • Proficient in Microsoft Office

Responsibilities

  • Assist in managing customer orders.
  • Coordinate logistics operations.
  • Respond to customer inquiries.
  • Maintain accurate records of orders.
  • Collaborate with team members for efficient service.
  • Support problem resolution activities.
  • Monitor order fulfillment progress.

Must Have skills

CommunicationLogisticsCustomer ServiceOrganizationProblem Solving

Nice To Have Skills

Microsoft OfficeTeam CollaborationData EntryAnalytical SkillsTime Management

Tools Knowledge Requried

Microsoft OfficeCRM SoftwareOrder Management System

Job Keywords

LogisticsCustomer ServiceOrder ManagementCommunicationTeamwork

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