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Harris Computer

Associate Manager

Harris Computer

Posted

3 weeks ago

Pune, Maharashtra, India

Onsite

INR 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As an Associate Manager at Harris Computer in Pune, you will oversee managed services operations while ensuring client satisfaction and operational efficiency. This mid-level management role requires a strong background in service management and team leadership. Ideal candidates will possess excellent communication skills and the ability to solve complex problems effectively. This full-time position does not include remote work. The estimated salary for this role is around INR 50,000 per month.

About Company

Harris Computer is a technology company specializing in managed services across various sectors, focusing on delivering exceptional client support and operational excellence.

Core Requirements

  • Bachelor's degree
  • 3+ years of management experience
  • Strong communication skills
  • Problem-solving abilities
  • Experience in service management

Responsibilities

  • Oversee daily operations of managed services
  • Ensure client satisfaction and service quality
  • Manage and develop service delivery teams
  • Implement process improvements and best practices
  • Coordinate between departments for service efficiency
  • Prepare reports on operational performance
  • Assist in budget management and cost control

Must Have skills

ManagementCommunicationProblem-solvingTeam leadershipService delivery

Nice To Have Skills

Project managementCustomer relationshipProcess improvementFinancial acumenTechnical understanding

Tools Knowledge Requried

CRM softwareProject management toolsMicrosoft OfficeService management platformsCollaboration tools

Job Keywords

managementservicesclientoperationssupport

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