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Momentive

Associate IT Global Service

Momentive

Posted

3 weeks ago

Bengaluru

Onsite

INR 50K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Associate IT Global Service Management position at Momentive in Bengaluru is focused on supporting IT services on a global scale. Responsibilities include managing service requests, ensuring timely resolution of issues, and maintaining service quality. Ideal candidates should have relevant IT skills and experience working in a global environment. There may be opportunities for growth within the company, which fosters career development. This is a full-time on-site role.

About Company

Momentive is a global leader in providing innovative services in various sectors. They emphasize technology and user-oriented solutions.

Core Requirements

  • Bachelor's degree in a related field
  • Experience in IT service management
  • Strong problem-solving skills
  • Effective communication abilities
  • Ability to work in a team environment

Responsibilities

  • Manage incoming service requests
  • Ensure timely resolution of IT issues
  • Maintain documentation of services
  • Communicate with global teams for support
  • Monitor service performance metrics
  • Provide technical assistance to users
  • Assist in the development of service protocols

Must Have skills

IT service managementProblem-solvingCommunicationTeamworkTechnical support

Nice To Have Skills

Project managementCustomer serviceData analysisNetwork managementService automation

Tools Knowledge Requried

ServiceNowJiraSlackMicrosoft OfficeZoom

Job Keywords

IT servicetechnical supportproblem-solvingteam collaborationservice management

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