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Vialto

Associate

Vialto

Posted

yesterday

Greater Kuala Lumpur

Onsite

MYR 3K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Vialto is seeking an Associate in Managed Services who speaks Mandarin for a full-time role located in Greater Kuala Lumpur. The candidate will support client interactions and assist in operations. Ideal applicants should have customer service experience and an understanding of managed services principles. Strong communication skills are essential, as the role involves working closely with clients. The position offers an opportunity for career development in a supportive environment.

About Company

Vialto specializes in managed services, providing solutions that help businesses optimize their operations and enhance customer relationships.

Core Requirements

  • Fluency in Mandarin
  • Customer service experience
  • Strong communication skills
  • Team collaboration
  • Basic understanding of managed services

Responsibilities

  • Assist clients with inquiries
  • Support operational tasks
  • Facilitate communication between teams
  • Provide documentation assistance
  • Contribute to team meetings
  • Help in troubleshooting client issues
  • Participate in service improvement initiatives

Must Have skills

Mandarin proficiencyCustomer serviceCommunicationTeamworkProblem-solving

Nice To Have Skills

Managed services knowledgeMicrosoft OfficeAdaptabilityTime management

Tools Knowledge Requried

Microsoft OfficeCRM softwareCommunication platforms

Job Keywords

associatemanaged servicescustomer supportMandarinoperations

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