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Genpact

Assistant Vice President

Genpact

Posted

3 weeks ago

Gurugram, Haryana, India

Onsite

INR 120K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Assistant Vice President - HRO Helpdesk at Genpact will oversee HR helpdesk operations, managing a team to ensure efficient service delivery. This role requires significant leadership and operational expertise in HR processes, requiring candidates to have a strong background in human resources and management. The position is based in Gurugram, India, and is a full-time opportunity. Applicants should be prepared to demonstrate their experience in managing complex HR functions and enhancing customer service.

About Company

Genpact is a global professional services firm that drives digital transformation through industry expertise and technology services.

Core Requirements

  • Bachelor's degree or equivalent
  • Experience in HR operations
  • Strong leadership skills
  • Client management experience
  • Excellent communication abilities

Responsibilities

  • Manage the HRO helpdesk team
  • Oversee HR service delivery
  • Develop operational strategies
  • Enhance customer service processes
  • Collaborate with other departments
  • Monitor team performance metrics
  • Ensure compliance with HR policies

Must Have skills

LeadershipHR managementProblem-solvingClient relationsCommunication

Nice To Have Skills

Project managementData analysisTeam buildingChange managementStrategic planning

Job Keywords

Assistant Vice PresidentHR HelpdeskLeadershipOperations ManagementClient Services

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