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WNS

Assistant Manager

WNS

Posted

2 weeks ago

Pune District, Maharashtra

Onsite

INR 60K

Mid Level

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

WNS is seeking an Assistant Manager for Process Training in Life & Annuity. This mid-level role involves managing training operations, supporting teams, and ensuring compliance with processes. Candidates are expected to have relevant experience in training and process management, preferably in the life insurance or annuity segments. Job located in Pune District, Maharashtra.

About Company

WNS is a global leader in business process management, providing innovative solutions to various sectors, including finance and insurance.

Core Requirements

  • Bachelor's degree
  • 3 years experience in process management
  • Experience in training teams
  • Strong communication skills
  • Analytical skills

Responsibilities

  • Manage training operations for Life & Annuity processes.
  • Coordinate with stakeholders for training needs.
  • Develop training materials and programs.
  • Conduct training sessions.
  • Evaluate training effectiveness and gather feedback.
  • Ensure compliance with operational standards.
  • Support team performance through coaching and mentoring.

Must Have skills

Process managementTraining developmentCommunicationAnalytical thinkingTeam management

Nice To Have Skills

Knowledge of Life & AnnuityPresentation skillsProject managementCustomer serviceCoaching skills

Job Keywords

Assistant ManagerProcess TrainingLife InsuranceAnnuityTeam Management

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