Assistant Front Office Manager
Far East Hospitality Management
Posted
3 weeks ago
Singapore
Onsite
SGD 5K
Mid Level
Full Time
Sema Summary
The role of Assistant Front Office Manager at Far East Hospitality Management is pivotal in ensuring the smooth operation of the front office. Responsibilities include overseeing the front desk staff, managing guest relations, and ensuring customer service excellence. The candidate should possess prior experience in hospitality management and a focus on operational efficiency. This full-time position in Singapore offers a dynamic environment for growth and development in the hospitality sector.
About Company
Far East Hospitality Management is a leading name in the hospitality industry, dedicated to providing exceptional guest experiences while maintaining high standards of service and operational excellence.
Core Requirements
- Experience in hotel front office management
- Strong leadership skills
- Excellent customer service abilities
- Effective communication skills
- Educational background in hospitality or business management
Responsibilities
- Supervise front desk operations
- Train and mentor front office staff
- Manage guest check-in and check-out processes
- Address customer inquiries and issues
- Coordinate with other departments for guest services
- Maintain records of guest complaints and resolutions
- Assist in revenue management and budgeting
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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