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Vasista Hospitality

Assistant Front Office Manager

Vasista Hospitality

Posted

2 weeks ago

Ilam, Mechī, Nepal

Remote

NPR 40K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Assistant Front Office Manager at Vasista Hospitality will oversee operations in the front office, enhancing customer service and ensuring smooth workflows. This position requires a proactive attitude and strong management skills, along with experience in hospitality. Located in Ilam, Nepal, the job offers a hybrid working format and is suited for mid-level professionals. Responsibilities may include managing staff, guest relations, and administrative tasks.

About Company

Vasista Hospitality is a forward-thinking establishment dedicated to providing exceptional service in the hospitality industry. The company focuses on enhancing guest experiences and maintaining high standards of operations.

Core Requirements

  • Bachelor's degree in Hospitality Management
  • 2+ years of experience in hotel operations
  • Strong customer service skills
  • Leadership capabilities
  • Ability to manage a team

Responsibilities

  • Oversee front office operations
  • Manage guest check-in and check-out processes
  • Supervise staff and delegate tasks
  • Handle customer inquiries and complaints
  • Maintain reporting and administrative duties
  • Ensure compliance with health and safety standards
  • Train and mentor new employees

Must Have skills

Customer ServiceLeadershipCommunicationProblem SolvingTime Management

Nice To Have Skills

MultilingualMarketing SkillsBudget Management

Tools Knowledge Requried

Property Management SystemMicrosoft OfficeCRM Software

Job Keywords

Assistant ManagerHospitalityCustomer CareTeam LeadershipFront Office

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