Application Support Specialist
CareCone Group
Posted
3 weeks ago
Kuala Lumpur City
Onsite
MYR 4K
Full Time
Sema Summary
The Application Support Specialist role at CareCone Group involves providing support for applications, troubleshooting technical issues, and ensuring optimal performance of services. Candidates should possess strong problem-solving skills along with a customer-centric approach. This position is located in Kuala Lumpur, Malaysia, and requires a full-time commitment. While no specific experience level is mentioned, relevant support experience will be beneficial.
About Company
CareCone Group is focused on providing innovative technology solutions and support services within the industry.
Core Requirements
- Strong problem-solving skills
- Knowledge of application support
- Customer service experience
- Ability to troubleshoot technical issues
- Effective communication skills
Responsibilities
- Provide application support to users
- Troubleshoot technical issues
- Ensure optimal application performance
- Assist in user training and onboarding
- Document support processes
- Collaborate with IT teams
- Identify areas for improvement in services
Must Have skills
Job Keywords
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