Application Support Specialist
PT Prima Fajar Cahaya Surya
Posted
3 weeks ago
Jakarta Metropolitan Area
Onsite
IDR 8M
Junior Level
Full Time
Sema Summary
PT Prima Fajar Cahaya Surya is seeking an Application Support Specialist who will be responsible for resolving technical issues and providing support for software applications. Candidates should possess a fundamental understanding of application support and must have strong problem-solving skills. This full-time role is located in the Jakarta Metropolitan Area and is suitable for junior-level professionals looking to grow in their careers. Additional training or mentorship may be available to assist in skill development.
About Company
PT Prima Fajar Cahaya Surya is a technology company focused on delivering innovative applications and support services. They emphasize customer satisfaction and technological advancement in their operations.
Core Requirements
- Bachelor's degree in Computer Science or equivalent
- Basic troubleshooting skills
- Familiarity with software applications
- Understanding of customer service principles
- Ability to work in a team environment
Responsibilities
- Provide technical support for software applications
- Troubleshoot issues and resolve them in a timely manner
- Assist users with application-related queries
- Document support processes and user interactions
- Collaborate with development teams for issue escalation
- Monitor application performance and report anomalies
- Participate in training sessions for new software features
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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