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Application Support
AVOWS INFO SOLUTIONS PRIVATE LIMITED
Posted
2 weeks ago

Jakarta, Indonesia

Onsite

IDR 6M

Junior Level

Contract

Job Categories

Support IT Contract Software Service

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Sema Summary

The Application Support role at AVOWS INFO SOLUTIONS requires supporting software applications, primarily focused on troubleshooting and resolving issues. Candidates should be enthusiastic and capable of assisting users with technical problems. The position is located in Jakarta, Indonesia, and the company seeks junior candidates who can commit to a contract employment type. While specific benefits are not listed, it's a key position for those interested in IT support.

About Company

AVOWS INFO SOLUTIONS PRIVATE LIMITED specializes in delivering innovative IT solutions and support services.

Core Requirements

Bachelor's degree in IT or related field
Basic knowledge of software applications
Problem-solving skills
Ability to communicate effectively
Team collaboration experience

Responsibilities

Provide technical support for application issues
Troubleshoot and resolve user-reported problems
Assist in software updates and installations
Document support interactions and solutions
Communicate with users to gather feedback
Collaborate with developers to improve applications
Train users on new features and functions

Must Have skills

Problem-solvingCommunicationTechnical supportCustomer serviceBasic software knowledge

Nice To Have Skills

Project managementTeam collaborationData analysis

Tools Knowledge Requried

Helpdesk softwareRemote desktop toolsEmail clientsDatabase management systems

Job Keywords

application supportIT supporttroubleshootingcustomer servicetechnical assistance

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