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Application Support Engineer
User Experience Researchers Pte Ltd
Posted
2 weeks ago

Cyberjaya, Selangor, Malaysia

Remote

MYR 5K

Junior Level

Full Time

Job Categories

Support Engineering IT Software Technical

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Sema Summary

We are seeking a Junior Application Support Engineer with a focus on Java technologies in Cyberjaya, Selangor, Malaysia. The role involves providing technical support for applications, troubleshooting issues, and ensuring optimal performance. Applicants should possess relevant technical skills and a desire to learn in a fast-paced environment. The position offers opportunities for hybrid working arrangements.

About Company

User Experience Researchers Pte Ltd specializes in enhancing user interactions with software solutions and is dedicated to providing innovative application support.

Core Requirements

Bachelor's degree in Computer Science
Knowledge of Java programming
Experience with application troubleshooting
Ability to work in a hybrid environment
Strong problem-solving skills

Responsibilities

Provide technical support for applications
Troubleshoot application issues
Coordinate with development teams
Document support processes
Assist users with application queries
Monitor application performance
Participate in team meetings

Must Have skills

JavaApplication supportTroubleshootingCommunicationProblem-solving

Nice To Have Skills

Agile methodologyTeam collaborationCustomer serviceDatabase knowledgeRemote work skills

Tools Knowledge Requried

JavaJIRASQLGitConfluence

Job Keywords

Application SupportJava DeveloperTechnical SupportTroubleshootingSoftware Engineer

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