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Alight Solutions

Application Support Engineer

Alight Solutions

Posted

yesterday

Noida, Uttar Pradesh, India

Onsite

INR 40K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Application Support Engineer role at Alight Solutions involves providing support for applications, resolving software issues, and ensuring user satisfaction. Candidates should have a foundation in IT support and problem-solving skills. This position is based in Noida, India, and is a full-time opportunity. While specific benefits are not listed, the organization values employee development.

About Company

Alight Solutions is a leading technology company specializing in providing solutions for application support and other IT services, aimed at enhancing business performance.

Core Requirements

  • Bachelor's degree in a related field
  • Strong understanding of software applications
  • Basic troubleshooting skills
  • Ability to work in a team
  • Effective communication skills

Responsibilities

  • Provide technical support for applications
  • Resolve software-related issues for users
  • Collaborate with development teams
  • Document support processes and resolutions
  • Assist in application deployment
  • Train users on software features
  • Monitor application performance

Must Have skills

Problem-solving skillsTechnical support experienceBasic IT knowledgeCommunication skillsTime management skills

Nice To Have Skills

Experience with database managementFamiliarity with software development lifecycleKnowledge of user experienceBasic scripting skillsProject management skills

Tools Knowledge Requried

SQLServiceNowJIRABugzillaMicrosoft Office

Job Keywords

Application SupportTechnical SupportTroubleshootingIT SupportSoftware Applications

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