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Application Support Engineer
Alight Solutions
Posted
2 days ago

Noida, Uttar Pradesh, India

Onsite

INR 40K

Junior Level

Full Time

Job Categories

Support IT Engineering Software Applications

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Sema Summary

The Application Support Engineer role at Alight Solutions involves providing support for applications, resolving software issues, and ensuring user satisfaction. Candidates should have a foundation in IT support and problem-solving skills. This position is based in Noida, India, and is a full-time opportunity. While specific benefits are not listed, the organization values employee development.

About Company

Alight Solutions is a leading technology company specializing in providing solutions for application support and other IT services, aimed at enhancing business performance.

Core Requirements

Bachelor's degree in a related field
Strong understanding of software applications
Basic troubleshooting skills
Ability to work in a team
Effective communication skills

Responsibilities

Provide technical support for applications
Resolve software-related issues for users
Collaborate with development teams
Document support processes and resolutions
Assist in application deployment
Train users on software features
Monitor application performance

Must Have skills

Problem-solving skillsTechnical support experienceBasic IT knowledgeCommunication skillsTime management skills

Nice To Have Skills

Experience with database managementFamiliarity with software development lifecycleKnowledge of user experienceBasic scripting skillsProject management skills

Tools Knowledge Requried

SQLServiceNowJIRABugzillaMicrosoft Office

Job Keywords

Application SupportTechnical SupportTroubleshootingIT SupportSoftware Applications

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