Application Support Engineer
Group Avows
Posted
2 weeks ago
Kuala Lumpur, Malaysia
Onsite
MYR 5K
Junior Level
Contract
Sema Summary
The Application Support Engineer role at Group Avows focuses on providing assistance and support to users in Kuala Lumpur. This position is ideal for junior professionals looking to advance in IT support. Key responsibilities include troubleshooting issues, liaising with clients, and ensuring smooth application functionality. Applicants should be fluent in Mandarin and have good problem-solving skills. This is a contract position with the opportunity to grow within the company.
About Company
Group Avows specializes in providing innovative technology solutions centered on user support and application functionality.
Core Requirements
- Fluent in Mandarin
- Strong troubleshooting skills
- Basic understanding of application support
- Excellent communication skills
- Bachelor's degree in IT or related field
Responsibilities
- Provide technical assistance and support for incoming queries.
- Troubleshoot and resolve application issues.
- Assist clients in navigating software applications.
- Collaborate with the development team to improve application performance.
- Document and track problem resolutions.
- Train users on software functionalities.
- Ensure timely resolution of technical issues.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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