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Application Support Engineer
Accenture services Pvt Ltd
Posted
3 weeks ago

Greater Kolkata Area

Onsite

INR 30K

Full Time

Job Categories

Support IT Engineering Technical Full-Time

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Sema Summary

As an Application Support Engineer at Accenture services Pvt Ltd, you will play a critical role in maintaining and enhancing applications to ensure optimal performance. You will tackle various technical challenges, provide effective solutions, and support users in troubleshooting their issues. Required skills include strong technical knowledge and problem-solving capabilities. This position is based in the Greater Kolkata Area and offers a full-time schedule.

About Company

Accenture services Pvt Ltd is a global professional services company specializing in IT services and consulting. They are dedicated to delivering innovative solutions and improving business performance for clients worldwide.

Core Requirements

Bachelor's degree in IT or related field
Strong problem-solving skills
Experience with application troubleshooting
Knowledge of databases and SQL
Ability to work in a team environment

Responsibilities

Provide application support to users
Troubleshoot and resolve application issues
Collaborate with development teams for improvements
Monitor application performance and availability
Maintain documentation for support processes
Train users on application functionalities
Participate in application deployment processes

Must Have skills

Problem-solvingTechnical supportSQLUser trainingTeam collaboration

Nice To Have Skills

Knowledge of cloud servicesScripting skillsProject managementCustomer serviceAgile methodologies

Tools Knowledge Requried

SQL ServerJIRAConfluenceServiceNowGit

Job Keywords

Application SupportTroubleshootingTechnical SupportSQLTeamwork

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