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Application Support Engineer
Syngene International Limited
Posted
last month

Bengaluru, Karnataka, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Support Engineering Pharmaceutical IT Manufacturing

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Sema Summary

The Application Support Engineer provides technical support for key manufacturing platforms. This role requires effective problem-solving and communication skills in a fast-paced environment.

About Company

Syngene International Limited is a leading contract research and manufacturing organization that offers services across various sectors including pharmaceuticals and biotechnology.

Core Requirements

BA/BS in Computer Science or related field.
Experience in technical support.
Strong analytical and problem-solving skills.
Excellent communication skills in English.
Ability to work both independently and in teams.

Responsibilities

Provide technical support for Emerson Syncade and DeltaV.
Triage user requests and address technical issues.
Document issues using ServiceNow.
Maintain up-to-date knowledge of application features.
Collaborate with teams to resolve complex issues.
Provide training and guidance to new team members.
Participate in training activities for skill enhancement.

Must Have skills

Technical support skillsProblem-solvingCommunicationTeam collaborationPrioritization

Job Keywords

Application SupportTechnical SupportProblem SolverManufacturing Execution SystemsPharmaceuticals

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