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Application Support Engineer
Accenture services Pvt Ltd
Posted
3 weeks ago

Bengaluru, India

Onsite

INR 50K

Full Time

Job Categories

Support Engineering IT Application Full-time

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Sema Summary

The Application Support Engineer role at Accenture involves providing technical support for applications and ensuring their optimal performance. Ideal candidates should have experience in troubleshooting and resolving application-related issues. This position requires strong problem-solving skills and a commitment to customer service. It is a full-time on-site role based in Bengaluru, India, likely offering a competitive salary.

About Company

Accenture services Pvt Ltd is a leading global professional services company specializing in technology and consulting.

Core Requirements

Bachelor's degree in IT or related field
Experience in application support
Strong problem-solving abilities
Customer service orientation
Familiarity with ITSM tools

Responsibilities

Provide technical support for applications
Troubleshoot application issues
Monitor application performance
Collaborate with development teams
Document resolution processes
Participate in incident management
Assist users with application queries

Must Have skills

TroubleshootingProblem-solvingCustomer serviceTechnical supportITSM tools

Nice To Have Skills

Scripting languagesDatabase knowledgeCommunicationTeam collaborationAnalytical skills

Tools Knowledge Requried

ITSM toolsTicketing systemsMonitoring tools

Job Keywords

Application SupportTechnical SupportTroubleshootingBengaluruAccenture

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