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Application Support Engineer
Accenture services Pvt Ltd
Posted
3 weeks ago

Bengaluru, India

Onsite

INR 50K

Mid Level

Full Time

Job Categories

Support Engineering IT Technical Services

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Sema Summary

As an Application Support Engineer at Accenture services Pvt Ltd, you will be responsible for managing and resolving technical issues related to applications. This role requires a proactive approach to problem-solving and an ability to collaborate with various teams. Candidates should have experience in application support and demonstrate mid-level expertise in relevant technologies. The position is based in Bengaluru, India, and is a full-time role with potential for professional growth.

About Company

Accenture is a leading global professional services company providing a range of services and solutions in strategy, consulting, digital, technology, and operations.

Core Requirements

Bachelor's degree in Computer Science
Experience in application support
Problem-solving skills
Technical troubleshooting
Communication skills

Responsibilities

Resolve application issues quickly and efficiently.
Collaborate with development teams for bug fixes.
Monitor application performance and user feedback.
Provide user support and training as needed.
Document issues and resolutions for future reference.
Participate in application testing and upgrades.
Ensure compliance with company IT policies.

Must Have skills

Technical supportTroubleshootingApplication managementCommunicationTeam collaboration

Nice To Have Skills

Knowledge of SQLUnderstanding of cloud applicationsProject managementScripting skillsCustomer service

Tools Knowledge Requried

SQLHelp Desk SoftwareMonitoring ToolsCollaboration Tools

Job Keywords

application supporttechnical supportproblem solvingBengaluruAccenture

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