Search for Jobs

Application Support Associate
BNP Paribas
Posted
3 weeks ago

Mumbai, Maharashtra, India

Remote

INR 60K

Junior Level

Full Time

Job Categories

Support Banking Finance IT Customer

Match

Skills

Experience

Industry

Sema Summary

The Application Support Associate role at BNP Paribas focuses on providing technical assistance and support for applications related to the PWISE initiative. The ideal candidate will have a background in support roles, a strong understanding of banking operations, and excellent communication skills. Located in Mumbai, this full-time position encourages career growth and offers a balanced work-life environment. BNP Paribas values diversity and inclusion, making it a welcoming space for all employees.

About Company

BNP Paribas is a leading banking institution in Europe with a vast international presence, operating in 64 countries. The company specializes in various financial services, including corporate and institutional banking, retail banking, and investment solutions.

Core Requirements

Bachelor's degree
Technical support experience
Understanding of banking operations
Strong communication skills
Problem-solving ability

Responsibilities

Provide technical support for banking applications
Troubleshoot and resolve application issues
Collaborate with cross-functional teams
Document support processes and solutions
Ensure high levels of customer satisfaction
Participate in system upgrades and testing
Train users on application functionalities

Benifits

Career growth
Learning opportunities
Diversity initiatives
Work-life balance
Health and wellness support

Must Have skills

Technical supportCustomer serviceProblem-solvingBanking knowledgeCommunication

Nice To Have Skills

Project managementData analysisTeam collaborationTime managementAdaptability

Tools Knowledge Requried

Helpdesk softwareDatabase systemsMicrosoft OfficeCommunication toolsReporting tools

Job Keywords

application supportbankingcustomer servicetechnical supportfinance

Similar Jobs