Airline Specialist
Wipro
Posted
last month
Cebu, Central Visayas, Philippines
Onsite
IDR 8M
Junior Level
Full Time
Sema Summary
The Airline Specialist role at Wipro focuses on providing technical support for airline processes and resolving client issues. Candidates are expected to handle reservations, manage customer complaints, and ensure compliance with company policies.
About Company
Wipro Limited is a leading AI-powered technology services and consulting company. It offers innovative solutions for digital transformation needs and has a commitment to client-centric co-innovation.
Core Requirements
- At least Senior High School Graduate
- Completed at least 2 years in college
- Minimum 6 months call center experience
- Strong communication skills in English
- Ability to handle customer complaints
Responsibilities
- Provide effective technical support for process
- Handle inbound and outbound calls
- Process refunds and answer queries
- Manage mileage plus reservations
- Ensure accurate documentation of customer profiles
- Maintain confidentiality of company information
- Stay compliant with company policies
Must Have skills
Job Keywords
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