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Aftersales Support Administrator
LIXIL
Posted
2 weeks ago

Greater Kuala Lumpur

Onsite

MYR 3K

Junior Level

Full Time

Job Categories

Support Administration Customer Sales Service

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Sema Summary

The Aftersales Support Administrator role at LIXIL in Greater Kuala Lumpur involves providing customer support after sales, managing service inquiries, and assisting with administrative tasks. This position is full-time and requires a junior level of experience. Ideal candidates should possess good communication skills and a customer-oriented approach. LIXIL values teamwork and the ability to manage multiple tasks efficiently.

About Company

LIXIL is a global leader in the housing and building materials industry, known for its innovative products and commitment to enhancing quality of life.

Core Requirements

High school diploma or equivalent.
Customer service experience.
Strong verbal communication skills.
Ability to manage inquiries effectively.
Basic computer skills.

Responsibilities

Assist customers with aftersales inquiries.
Manage service requests and follow-up.
Coordinate with sales teams for client needs.
Maintain records of customer interactions.
Provide administrative support to the team.
Ensure customer satisfaction.
Collaborate closely with other departments.

Must Have skills

CommunicationCustomer ServiceProblem SolvingTime ManagementTeamwork

Nice To Have Skills

MultilingualSales KnowledgeTechnical SupportData EntryAdaptability

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmailChat ApplicationsDatabase Management

Job Keywords

aftersalessupportadministratorcustomer servicecommunication

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