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Virya Electric Powertrains

After Sales Service Specialist

Virya Electric Powertrains

Posted

4 weeks ago

Bengaluru, Karnataka, India

Onsite

INRnull

Full Time

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Industry

Sema

Sema Summary

The After Sales Service Specialist role at Virya Electric Powertrains involves managing and optimizing customer interactions post-purchase. The position is based in Bengaluru, India, and focuses on technical support and service maintenance. Candidates are expected to handle customer inquiries and resolve service issues efficiently, ensuring customer satisfaction. While no specific experience level is mentioned, relevant skills in support and maintenance are likely essential for success.

About Company

Virya Electric Powertrains is a company focused on providing innovative electric powertrain solutions in the automotive sector, aiming to deliver exceptional after-sales support to enhance customer experiences.

Core Requirements

  • Technical knowledge in electric powertrains
  • Experience in customer service
  • Strong problem-solving skills
  • Effective communication skills
  • Ability to work in a team

Responsibilities

  • Manage customer inquiries post-purchase
  • Resolve service-related issues effectively
  • Provide technical support for electric powertrains
  • Maintain customer relationships
  • Document service interactions for quality assurance
  • Assist in service training and education
  • Collaborate with technical teams to improve service solutions

Must Have skills

Customer serviceTechnical supportProblem-solvingCommunicationTeam collaboration

Nice To Have Skills

Knowledge of electric vehiclesCRM software experienceData analysis skillsProject managementTime management

Tools Knowledge Requried

CRM softwareTechnical documentation toolsCommunication platforms

Job Keywords

After SalesCustomer SupportElectric PowertrainTechnical ServiceMaintenance

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