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Hewlett Packard Enterprise

Account Support Manager

Hewlett Packard Enterprise

Posted

3 weeks ago

Bangalore Urban, Karnataka, India

Onsite

INR 60K

Full Time

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Sema Summary

Hewlett Packard Enterprise is seeking an Account Support Manager to oversee client accounts within Bangalore. The role will encompass managing client relations, addressing inquiries, resolving issues, and ensuring client satisfaction. Applicants should be proactive and organized, ideally with prior experience in account management or customer support. This position is full-time and on-site, suitable for those looking to make an impact in a dynamic work environment.

About Company

Hewlett Packard Enterprise provides technology products and services to businesses worldwide, focusing on innovative solutions that enable organizations to operate efficiently.

Core Requirements

  • Bachelor's degree or equivalent experience
  • Experience in account management
  • Strong communication skills
  • Problem-solving capabilities
  • Customer-oriented mindset

Responsibilities

  • Manage client accounts effectively.
  • Address and resolve client inquiries.
  • Ensure high levels of customer satisfaction.
  • Collaborate with internal teams to improve service delivery.
  • Monitor account performance metrics.
  • Conduct regular check-ins with clients.
  • Provide training and support to clients as needed.

Must Have skills

CommunicationAccount ManagementCustomer ServiceProblem SolvingOrganizational Skills

Nice To Have Skills

Sales SkillsNegotiationTeam CollaborationTechnical KnowledgeTime Management

Job Keywords

Account ManagementCustomer SupportClient RelationsSalesService Delivery

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