Account Specialist
Eastvantage
Posted
last month
Pasig, Philippines
Onsite
PHP 40K
Mid Level
Full Time
Sema Summary
The RCM Account Specialist supports home care providers in managing billing processes. The role involves troubleshooting, resolving billing issues, and maintaining proactive communication with customers.
About Company
Eastvantage provides managed services and outsourcing solutions across various sectors, focusing on operational excellence and business growth for partners globally.
Core Requirements
- 2 years in revenue cycle management
- Experience with CRM systems
- Strong communication skills
- Proficiency in Microsoft Office
- Problem-solving abilities
Responsibilities
- Process claims according to regulations
- Investigate claim denials and rejections
- Analyze trends in claims
- Provide support via a ticketing system
- Assist customers with billing platforms
- Maintain proactive communication
- Monitor account health
Must Have skills
Job Keywords
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