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Account Specialist
JPMorganChase
Posted
3 weeks ago

Mumbai, Maharashtra, India

Onsite

INR 50K

Full Time

Job Categories

Finance Customer Support Sales Admin

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Sema Summary

The Account Specialist position at JPMorganChase involves providing exceptional support to clients and managing account-related inquiries. Candidates should be capable of handling customer requests efficiently and have strong communication skills. The role is based in Mumbai, India and offers a full-time employment opportunity. Although specific experience requirements are not detailed, a background in finance or customer service will be beneficial.

About Company

JPMorganChase is a leading global financial services firm providing a wide range of investment banking, financial services, and asset management to clients worldwide.

Core Requirements

Bachelor's degree preferred
Strong communication skills
Customer service experience
Ability to handle multiple tasks
Attention to detail

Responsibilities

Respond to client inquiries effectively
Manage account-related issues
Provide support for financial transactions
Coordinate with various teams for issue resolution
Ensure client satisfaction and retention
Document client interactions accurately
Maintain up-to-date account records

Must Have skills

Customer serviceCommunicationProblem-solvingAttention to detailTime management

Nice To Have Skills

Finance knowledgeCRM softwareTeam collaborationAnalytical skillsMultilingual abilities

Tools Knowledge Requried

CRM softwareMS OfficeCommunication tools

Job Keywords

Account managementCustomer supportFinanceClient inquiriesProblem resolution

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