Account Service Manager
Metrobank
Posted
last month
Davao, Davao Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The Account Service Manager oversees customer account services at Metrobank. This role involves ensuring excellent service delivery and managing account-related queries.
About Company
Metrobank is a leading financial institution in the Philippines, providing a range of banking services to individual and corporate clients.
Core Requirements
- Bachelor's degree in Business or Finance
- Experience in account management
- Strong communication skills
- Customer service orientation
- Ability to work in a team
Responsibilities
- Manage customer accounts and inquiries
- Ensure compliance with banking regulations
- Develop strategies to improve service quality
- Train and mentor junior staff
- Analyze customer feedback for service improvement
- Collaborate with other departments
- Prepare reports on account performance
Must Have skills
Job Keywords
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