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DACHIN

Account Operations

DACHIN

Posted

3 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Account Operations role at DACHIN focuses on managing ecommerce activities within the company. Responsibilities include ensuring smooth operations of sales processes and enhancing customer satisfaction. Candidates should have relevant experience in account management or operations, preferably in an ecommerce setting. The position is based in Jakarta, Indonesia, and offers a full-time contract.

About Company

DACHIN is dedicated to providing excellent ecommerce solutions and customer experiences, focusing on operational efficiency and innovative practices.

Core Requirements

  • Bachelor's degree
  • 3 years of experience
  • Ecommerce knowledge
  • Strong communication skills
  • Customer service experience

Responsibilities

  • Manage account operations
  • Coordinate with sales teams
  • Analyze sales data
  • Ensure customer satisfaction
  • Address client queries
  • Develop operational strategies
  • Collaborate with marketing

Must Have skills

Ecommerce platformsData analysisProblem solvingCommunicationAccount management

Nice To Have Skills

CRM softwareProject managementTeam leadershipNegotiationCustomer relationship skills

Tools Knowledge Requried

SalesforceExcelGoogle SuiteTrelloZendesk

Job Keywords

EcommerceOperationsAccount ManagementCustomer ServiceSales

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