Account Manager
MicroSourcing
Posted
2 weeks ago
Taguig, National Capital Region, Philippines
Remote
PHP 50K
Mid Level
Full Time
Sema Summary
As an Account Manager at MicroSourcing, you will be responsible for managing client relationships and partnerships. The role requires strong communication skills and the ability to navigate client needs effectively. You will work in a hybrid environment, balancing in-office and remote work. Ideal candidates should have previous experience in account management and an understanding of customer service dynamics. Being part of a team that values client partnerships is essential.
About Company
MicroSourcing is a leading provider of outsourcing solutions with a focus on creating seamless partnerships between businesses and talent. The company prides itself on innovative approaches to client management and customer service.
Core Requirements
- Bachelor's degree in Business or related field
- 3+ years of experience in account management
- Strong communication skills
- Experience in client relationship management
- Ability to work in a hybrid environment
Responsibilities
- Manage client accounts and relationships
- Develop strategies to improve client engagement
- Coordinate with internal teams on client needs
- Monitor account performance and client satisfaction
- Identify upsell opportunities within existing accounts
- Prepare and deliver client presentations
- Resolve client issues effectively and efficiently
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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