Account Health Support Specialist
Amazon
Posted
4 weeks ago
Hyderabad, Telangana, India
Onsite
INR 50K
Junior Level
Full Time
Sema Summary
The Account Health Support Specialist acts as the primary interface between Amazon and its third-party Sellers. The role involves providing top-notch support, anticipating Seller needs, and resolving issues effectively. Applicants must be fluent in English and French and should have completed an undergraduate degree. This full-time position is based in Hyderabad with rotational shifts. Notable benefits include career growth opportunities and support for inclusive culture.
About Company
Amazon is a global leader in e-commerce, driven by customer obsession, innovation, and operational excellence. The company creates a diverse and inclusive culture that empowers employees to deliver exceptional results.
Core Requirements
- Fluent in English
- Fluent in French
- Completed an undergraduate degree
- Strong communication skills
- Customer-focused mindset
Responsibilities
- Provide operational support to Sellers
- Address chronic system issues
- Develop internal documentation
- Adhere to service level agreements
- Create self-help tools
- Engage with Sellers via calls
- Implement process improvements
Benifits
- Career growth
- Diversity initiatives
- Disability coverage
- Upskilling programs
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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